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We'd love to hear from you! Whether you have questions, feedback, or need assistance, our team is here to help make your gift-giving experience exceptional.
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Customer Support
Get instant help with orders, returns, or product questions
+234-7032239393
9A Tayo Olukoya Close, Ojodyu Estate, Ikeja, Lagos.
Email Support
Send us detailed questions and we'll respond within 24 hours
info@giftinz.com
Response time: 24 hours
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Frequently Asked Questions
Quick answers to common questions
How quickly do you respond to inquiries?
We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please call our customer support line or use live chat for immediate assistance.
What are your customer support hours?
Our customer support team is available Monday through Friday, 9 AM to 8 PM EST. Live chat is available 24/7 for basic inquiries.
Can I track my order status through this contact form?
For order tracking, we recommend using our Help Centre or calling our support line directly. Include your order number in any inquiry for faster assistance.